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We had just finished a refi for one of our rental houses with Cornerstone Mortgage. They are so terrible to work with!!!! Their lack of professionalism keeping us informed (we always had to nag them for updates), they closed our loan 13 days late (costing us $$$), and...
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#1114631
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These reviews are not related to Cornerstone Mortgage, Inc. in Missouri/Illinois. There is no business affiliation with the companies listed in the complaints. Please contact us with any questions or problems. 800-965-9910 There are companies in other states that use...
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5.0
#1082346
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I advise anyone attempting to work with cornerstone to BEWARE and reconsider working with this company. Unless, you want to live the nightmare that I have experienced, turn the other way and run from a possible unpleasant experience. I was not in the market of...
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4.5
I didn't like
  • Customer service
  • Nightmare
#935932
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Short Review on June 30, 2016

Cornerstone Mortgage
#874405
1.0
Details
Don't deal with these clowns! Period. Run Dallas Runnn!!
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
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Value for money
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Loan Review

Cornerstone Mortgage
#643868
Definitely took advantage of my lack of knowledge and inexperience. Talked me out of a down payment and out of a 30 year to a 40 year loan.
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Loan Review

Cornerstone Mortgage
#629862
1.0
Details
Corner stone are no good, the have my file for over 45 days and they let me know that can't give me the loan on the day of closing. Very bad communication.
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Diversity of Products or Services
Product or Service Quality

Home Mortgage Review

Cornerstone Mortgage
#594498
This is the worst service i have ever received, i would never recommend anyone ever, they sit on your paperwork, never get back to you , and at the end pull all your hopes and dreams just to tell you you can't buy a house..
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I paid my property taxes by mistake since I had an escrow account on my loan Cornerstone paid it as well. The county reimbursed Cornerstone instead of reimbursing me. Now cornerstone is holding my money for almost 2 months telling me it is going to take another 30 days...
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1.1
I liked
  • Closing cost
I didn't like
  • Customer service
#1027721
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We did not have any problem through the mortgage process, except having to resend stuff numerous times, which was annoying. Our problem began when we received one of our tax bills and attempted to send it to Cornerstone. We were told to send it through the mail to a...
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1.2
I didn't like
  • Way they have handled the taxing issue
#1000967
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The reviews about Cornerstone Mortgage, Inc. listed on this site are NOT for Cornerstone Mortgage in Modesto, CA. Cornerstone Mortgage in Modesto has no affiliation and has never had any affiliation with Cornerstone Mortgage, Inc. It is two separate companies both...
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5.0
#964458
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I do not recommend this company. They offered me services based on data they "thought" they heard from me. It took them 2 1/2 weeks for them to process the paperwork, the whole time telling my realtor, the seller, and the seller's agent that this was a "slam-dunk" and...
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1.0
I didn't like
  • Being lied to and cheated
  • Loan officer
  • Customer service
#917900
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The problem was never resolved.And, to ensure I could not have the possibility of getting a loan with another company they placed a note on my appraisal that indicated the loan was denied because I had mutiple job changes, however when the LO wanted my business, my...
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#953609
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To get the incentives our builder was offering, we had no choice but to go through CornerStone Mortgage when buying our home. I cannot wait until our one yr is up and we can refinance with another lender. ANY other lender. They are so ridiculous. My husband is the...
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#744430
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I would NEVER use this company. Adam had me jumping through hoops for SIX months. I did everything he asked, and then he dumped my file on the desk of a woman who sounded like she was being bothered. I went to Churchill Mortgage. Within six WEEKS we has our home....
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1.0
I didn't like
  • Being lied to and cheated
#812606
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